John Cole's Plumbing Professionals
Review Summary
- Positive Experiences:
- Fast and responsive service.
- Professional and helpful staff.
- Technicians arrived on time or early.
- Problems resolved quickly and efficiently.
- Follow-up service provided when needed.
- Technicians provided explanations and advice.
- Good communication and scheduling.
- Repaired water line breaks and clogs.
- Helped with city reimbursement.
- Specific Technicians Praised: Sam, Jeremiah, and Marcus.
- Areas for Improvement: Cost was higher than expected in one instance.
- Overall: Highly recommended, dependable, and trustworthy.

Reviews
View All on Google4.9
(504 reviews)
Mike Rowland
Our hot water heater went out overnight and I called the next morning to see if they could get us worked in. The lady I spoke with was very helpful and said they would get us on the schedule that same day. I received a call from the technician saying the would be out there by the afternoon. They actually showed up by midday as promised, took care of the issue quickly and professionally. There was a minor issue that needed fixing after they left, and they came back and immediately took care of that with no problem. Everyone we dealt with was professional and helpful, they did what they said they would do, the price was fair, and they got things done quickly! Hard to ask for anything more than that! Solid, dependable service!
Dominick Palamara
Outstanding service again from John Cole's Plumbing. They responded to my service request very quickly. Sam the technician resolved the issue and was nice enough to let me know about the water company leak adjustment credit. Great job!!
Oscar Gualteros
Called and requested plumber to come to the house, was told I was going to be put on waiting list. In less than 15 minutes they called back and said the plumber was on his way! The young man was very helpful, understood the problem with our clog and solved it without difficulty! Then he helped me understand the reason for the clog, old cast iron pipes and hopefully JCP will provide a definitive solution. I was most pleased with their service and courteousness. Thank you.
Greg Walton
Had an plumbing problem, an outside leak. Called John Cole's and they had an available afternoon appointment. The best part had to do with the plumber JC's sent: Jeremiah was great. Jeremiah came for the appointment JC's and I had set, arriving earlier than the appointed time. He arrived during a storm, and with rain falling steadily throughout, Jeremiah just kept on working. He resolved the problem, showed me what he had found that caused the leak, gave some good preventative advice for the problem area. Jeremiah was a bright, very capable plumber, and I was impressed at the quality way he worked. I will be glad to continue calling on John Cole's, as I have for many years, and I would highly recommend Jeremiah.
Sandra Craven
John Cole plumbing did come when they said they would. Along with my husband and Marcus they worked and got root clogged pipes cleaned and working. Next day, could tell there was still a problem, but with their work guaranteed, Marcus came back and completed the repair. We recommend John Cole plumbing, but cost was more than expected.
Curtis Meadows
Our fence installers broke a water line. Cole plumbing came to the rescue. They fixed the break , and added a new user friendly shut off valve Fast friendly service!
Sandra Boccio
I am so impressed and so thankful to Beth and the techs who went to our Condo immediately upon receiving my cry for help about a leak reported by our tenant one very early morning this week. We were not even customers, yet Beth treated us like a family member. Upon inspection, their techs determined the leak was coming from the adjacent unit. It was not even our leak. I now have John Cole's Plumbing Professionals on my speed dial. Thanks so much to Beth and her team who came to our rescue.
Jack McLaughlin
Marcus did a fantastic job of diagnosing our sewer problem and fixing it for us. He even called the city sewer/water manager to ensure the city reimbursed us for the cost of the work. This is the second time Marcus has responded to our plumbing emergencies; he has done an outstanding job both times. John Cole's Plumbing Professionals is our go-to now for anything plumbing related. I can't recommend them highly enough.